Solidsoft is a Microsoft Gold Partner with an impressive track record in the delivery of integrated systems. By combining our in depth experience and technical capability with CRM specialists who are fully skilled in Microsoft Dynamics CRM 3.0 we can now provide unparalleled services in and around Connected CRM. Companies increasingly find that when they come to implement CRM, getting the processes right and providing an appropriate level of automation are two of the keys to success. However, when it comes to maximising ROI, making sure your CRM system and business processes are fully integrated is essential. Companies that have not integrated their CRM processes and systems invariably find business gains falling into the chasm of discontinuity that exists between the front and back office. This chasm effectively relegates CRM to being just another silo system, this time for the front office. |
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Solidsoft's approach is to look at the bigger picture. We see processes that run across business functions and span the front to back office chasm. We see efficiency gains in both individual's work and the end to end process. We see organisations that have designed their work to meet the needs of their customers' profitably.
Want to know more? Contact CRMEnquiries@solidsoft.com